• All sneakers are shipped directly from China and directly sent to your address you have given us.
• All orders have a $14.99 shipping and handling charge that will be assessed during checkout.
• All orders must be shipped to a confirmed address.
• Delivery usually takes 10-14 business days to make it to your address in the U.S. or Europe and make it through customs.
• All packages must be signed for as we do not authorize our shipping companies to leave packages at your door for security reasons. If nobody will be home to receive the package, please contact your local post office or delivery company in order to make arrangements for pick up or re-delivery.
• The shipping company will usually hold your package for 3-5 business days if there is some reason you were not available to sign for the package at the first time of delivery. If the package still hasn't been picked up, the shipping company will return the shoes back to China but due to customs problems, we do not take responsibility for errors such as these. Your order will not be refunded if you are not available to receive your package.
• Packages can be tracked only when there is a delay in shipping times. You must contact us under these circumstances.
• No invoice would be enclosed in order to save your possible customs duty and tax
• By purchasing from I have all jordans you are agreeing with our terms that we are not responsible for any action by customs.
• We do not ship C.O.D. for any reason.

Return/Refund policy: We have a 100% Money Back Satisfaction Guarantee!

• If you are not happy with your purchase, we have no problem refunding your payment or exchanging your shoes.
• In the rare case that you are not satisfied with your purchase, you must do the following to qualify for a return or refund:
• You must notify of us of the reason you are not satisfied within 3 days after receiving your merchandise.
• Shoes must remain in the exact state as they were shipped to you. (Unworn, In Box)
  
• Original packaging must be returned with your shoes.
• We are not responsible for packages that get sent back due to not being home at the time of delivery.
• Please do not ask us for an exchange or a refund if this is the case as we are not liable.
• We will give you a full refund on the shoes minus a 15% restocking fee if the item is returned within 3 days of receipt of the item. The item must be returned in the same condition.
• We will give you a full refund on any electronic minus a 15% restocking fee if the item is returned within 7 days of receipt of the item. The item must be returned in the same condition. Buyer must notify us within 2 days after checkout. The buyer is responsible for shipping fees

General Information:

• All Sneakers are brand new.
• All listed prices also have a $14.99 shipping and handling charge that will be added during checkout.
• All sales are FINAL (Please don't ask us to change your order or your address after checkout. The orders are sent directly to our shipper at the time of purchase.
• All Sizes are in U.S. Men's except for the "For Women" pages of the site.
• If the shoes you ordered were out of stock in your size, we may fill your order with a 1/2 size larger.
• You will receive an order confirmation via email after payment.
• Ask all questions BEFORE purchasing from Shoes You Want www.ihavealljordans.com